You may remember one of the Beatles’ first hits, ‘Can’t buy me love’. There are many reasons why the song lives on. One of them that there is – even these days – a lot if stuff you cannot buy. Like my mother in law observed about her situation at a care facility recently: I need hearts more than hands – and they cannot be bought.
security
All this hoopla about data, data science, data lakes and data protection leave the impression that data is a new thing. That data somehow popped up at the beginning of the digital revolution and became the most important thing in the world. This misperception prevents us from seeing and understanding the big picture. Including scams lurking just around the corner…
I tried, but I couldn’t quit completely. Significant reduction but still addicted – to the good feeling. That’s what the backup/archive system in the garage delivers. Peace of mind, a feeling of safety. Is it real?
Customer service used to be just that – service: A helpful voice at the other end of a swift phone call. That’s long gone. Helpful became dreadful. For the last 10-20 years, customer service has become something to avoid at almost all cost. Because life’s too short – for the wait and the annoyance. Which makes the following question interesting: What happens when you suddenly meet real customer service?
Can a typo ruin a business – or the world? The answer is less obvious (and much more scary) than you think.
If you’re following the cybersecurity buzz and – at least occasionally – take the time to think for a minute, it’s hard to avoid getting the feeling that everything is broken. And it is. But the show must go on. Here’s how it works.
Pardon the spelling, but it fits. It has been 35 years since passwords were deemed inadequate for reasonable security. Yet here we are, still using them – and 12345678 is still the world’s favorite. Too bad AI doesn’t exist. We could really need some help on the intelligence side of things.
Sometimes reality beats Hollywood by orders of magnitude. Here’s one such case: Your cybersecurity sucks. Seriously. It’s embarassing. We’ve been pouring billions into cyber defence and cyber security for years. We’ve become good at it. Or so we thought. Then the war came. With the war came the truth. We’ve…
Creativity is fascinating. And creativity is usually triggered by something. A problem, an opportunity, a situation, a crisis, a need – or just an idea. Which turns into an itch, a desire to fix, alleviate, improve, invent …
Of course we’re looking for features. We know what we need – and what we want. Color, shape, size, capabilities. Our ‘specs’. But is that what we’re getting? Not really. We’re getting a lot more, and for a while it felt good. Now it’s haunting us.